Free shipping on orders from Italy | Free International shipping on orders over €100

Free shipping on orders from Italy | Free International shipping on orders over €100

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Shipping and Policies

TERMS & CONDITIONS

Please read these Terms of Service carefully before using adrianacorderoatelier.com (the “Website,” “we,” or “Company”) and any affiliated websites and properties operated by Adriana Cordero. Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Website. We reserve the right to modify these terms at any time, so please check this page periodically for changes. By accessing or using the Website you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Website.

 

Disclaimer

This Website details the author’s personal experiences and opinions about Art therapy, Healing and Mental well-being. In addition, the author does not represent or warrant that the information accessible via this Website is accurate, complete or current.

The author is not a mental health or healthcare provider and statements made in this Website does not constitute mental health diagnosis or treatment. They are not intended to diagnose, treat, cure, or prevent any condition or disease. Please consult with your physician or mental health provider regarding the suggestions and recommendations made in this website.

The author or any contributors, or representatives will not be held responsible for any loss or damages arising out of or in connection with the use of this website.

You understand that this Website is not intended as a substitute for consultation with a licensed healthcare and mental health practitioner. The information and guidance found on this website may have a relaxing or “therapeutic” effect as many art activities inherently are, but they are not Art Therapy. Before using or incorporating art or art therapy ideas for therapeutic purposes, you will consult your physician or licensed healthcare practitioner to ensure that you are first receiving proper mental health care and that the examples contained in this Website will not harm you.

You also understand that the information provided on this Website does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available on this site are for general informational purposes only. Information on this website may not constitute the most up-to-date legal or other information. This website contains links to other third-party websites. Such links are only for the convenience of the reader, user, or browser; the Website and its authors do not recommend or endorse the contents of the third-party sites.

Users of this website should contact their attorney to obtain advice with respect to any particular legal matter. No reader, user, or browser of this site should act or refrain from acting on the basis of information on this site without first seeking legal advice from counsel in the relevant jurisdiction. Only your individual attorney can provide assurances that the information contained herein – and your interpretation of it – is applicable or appropriate to your particular situation. Use of, and access to, this website or any of the links or resources contained within the site do not create an attorney-client relationship between the reader, user, or browser and website authors, contributors, contributing law firms, or committee members and their respective employers.

The views expressed at, or through, this Website are those of the individual authors writing in their individual capacities only – not those of their related committees, organizations, or boards. All liability with respect to actions taken or not taken based on the contents of this site are hereby expressly disclaimed. The content on this posting is provided “as is;” no representations are made that the content is error-free.

 

Copyright

No part of this Website and any affiliated websites and properties operated by Adriana Cordero including images, text, video and other contents may be downloaded, reproduced, republished, or transmitted in any form or by any means, without the prior written permission of the author of the Website. For permission requests, write to Adriana Cordero at info@adrianacorderoatelier.com.

 

Products, Digital Downloads, & Content

We (i.e., Adriana Cordero or author on this Website) make every effort to display as accurately as possible the details of the products available on the Site. However, we do not guarantee that the details of the products, digital downloads, or any content will be accurate, complete, reliable, current, or free of other errors. We reserve the right to discontinue any products at any time for any reason.

We do not guarantee that the products, offers, and materials sold and downloaded from this Website and any affiliated sites will attain a particular result. By using this website you accept and understand that results differ for individuals. You fully agree that there are no guarantees for specific outcomes or results for using the information you receive on this Website. Adriana Cordero does not make warranties concerning your likelihood of success or results of any kind. You understand that you are ultimately responsible for your own wellbeing, finances, business, health, and lifestyle choices. By using this Website, you assume all responsibility for any such risk.

 

Shipping

Shipping Times
• Your order will be sent out within 5 business days through Poste Italiane.
• After your order has been shipped out, the transit time depends on the destination.
Deliveries to the EU and USA typically arrive within 10 working days. Please visit Poste
Italiane Website for more information.
• Different delivery times apply to commissioned works,”pre-order” items and gift cards,
and during the holiday season.
• Due to the coronavirus outbreak, there are currently be delays in most deliveries.

Packaging

• All prints are safely packaged with high quality, durable materials to ensure that the prints
will withstand even the longest and bumpiest of voyages.
• All prints are shipped flat (not rolled up).
• The packaging is made almost entirely out of recycled materials, and it is 100% eco-friendly
with ZERO PLASTICS. If you prefer your artwork come in a plastic sleeve please leave me a
note staying so at checkout.
• In the unlikely event that a print arrives to you damaged, please sent me an email
at info@adrianacorderoatelier.com, and we will find a solution.

Good to know

• All shipments are trackable.
• The addressee may be required to sign for the delivery.
• There might be additional import taxes applied to shipments sent outside of the European
Union. Any such charges are the buyer’s responsibility, and they are calculated using the
full monetary value of each imported item.

Payments

In order to secure your order, payment will be collected the moment that you place your order.

You may choose from the following payment options for secure checkout:

• Paypal
• Wire transfer IBAN IT76D 02008 41501 000420251590
• Visa, Mastercard, American Express
All payments and account details are handled in a secure manner, and in accordance to the
European Union e-commerce regulations.

Wherever applicable, VAT (sales tax) is included to the product price.

Kindly note that there might be additional customs duties and taxes applied to orders sent
outside of the European Union. These import costs are on the buyer’s responsibility, and they are
calculated using the full monetary value of each imported item.

Returns

Returning an item
• Once your order has arrived, you are free to examine the items in a similar manner as if in a
shop, allowing you to confirm that they are what you ordered and wanted.
• In the unfortunate event that you are not absolutely satisfied with your order, I’ll be happy to
accept a return with a full refund of the purchase price.
• To return an item, please let me know about your decision by contacting me within 7
calendar days from the moment that you receive the goods. I will then provide you with
more information about how you can best return the items.
• Please make sure to save the original packaging in the case that you would like to send the
goods back.
• Kindly note that all returning costs (shipping fees) are the buyer’s responsibility.

• Gift cards and commissions are non-refundable.

Services: If you wish to terminate a private, one-on-one consultation or therapeutic art session engagement, you must follow the procedures outlined in this paragraph.  First, you must detail your reasons, complaints and grievances verbally and must submit a request in writing to terminate the agreed service to Adriana Cordero at info@adrianacorderoatelier.com.  Refund will not be issued for services already rendered.  In the event of an early termination of a service (e.g., package or group program), you will be charged pro rata for sessions, classes and/or package components used through the date of termination at the retail price (not package price) of each element at the date of termination. Cancellation fees may be charged, up to €50.00 euro.

 

Receiving a refund

• Once the goods have been returned and inspected, I will issue a refund to the same
payment account that you have used at checkout.
• If an item is returned to me damaged, this will be reflected in the refundable amount.
• I am currently unable to accept cancellations or returns for custom-made items, gift cards
and downloadable products.

Cancelling an order

If you would like to cancel your order before it has been shipped, please contact me as soon as
possible. I am unable to guarantee that a free cancellation is possible, but I will do my best.

Note about handmade

Because all of my original art prints are handmade, no two prints are alike and that is the beauty of
printmaking! Each print displays a unique set of characteristics, with colors and details varying
from print to print.
I always do my best to make sure that each piece is carefully monitored for imperfections with
only the best prints been accepted to my store. The details of each artwork are described and
photographed as accurately as possible, but even so, some of the colors may look different on
your monitor than in real life.

How to care for handmade prints

Although some prints look great even without a frame, if you wish to make sure that your print
stays in the best condition for as long as possible, framing is recommended.
Avoid high humidity, and make sure that the print doesn’t come into direct contact with the glass –
this may cause condensation to build up at the point of contact, leading to yellowing.
The print should be kept at room temperature, and away from direct sunlight.
To store your print for an extended period of time, wrapping the print in acid-free paper will
prevent yellowing.

 

As a user of the Site, you agree not to:

  1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.

  2. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.

  3. Use a buying agent or purchasing agent to make purchases on the Site.

  4. Use the Site to advertise or offer to sell goods and services.

  5. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.

  6. Engage in unauthorized framing of or linking to the Site.

  7. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords

  8. Make improper use of our support services or submit false reports of abuse or misconduct.

  9. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.

  10. Attempt to impersonate another user or person or use the username of another user.

  11. Use any information obtained from the Site in order to harass, abuse, or harm another person.

  12. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

  13. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.

  14. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.

  15. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.

  16. Use the Site in a manner inconsistent with any applicable laws or regulations.

  17. Make a purchase or access this site unless you are at least 13 years old. Persons under the age of 13 are not permitted to use or register for the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Service prior to you using the Site.

User Generated Contributions

The Site may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, messages, suggestions, personal information or other material (collectively, “Contributions”).

Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary.

Reviews

We may provide you areas on the Site to leave reviews, ratings, or feedbacks. When posting a review, you must comply with the following criteria:

  1. You should have firsthand experience with the person/entity being reviewed.

  2. Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language.

  3. Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability.

  4. Your reviews should not contain references to illegal activity.

  5. You should not be affiliated with competitors if posting negative reviews.

  6. You should not make any conclusions as to the legality of conduct.

  7. You may not post any false or misleading statements.

  8. You may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners.

We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sub-licensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

PRIVACY POLICY

This Privacy Policy informs you policies regarding the collection, use and disclosure of personal information Adriana Cordero may receive and collect from users of adrianacorderoatelier.com (the “Website”).

By using the Website, you agree to the collection and use of information in accordance with this policy.

INFORMATION COLLECTION & USE

While using the Website, you may be asked to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, user name, e-mail address, telephone number, and location.

Except as otherwise disclosed to you, the Website will not sell or rent your personal information to any third parties without notifying you of our intent to share the personal information.

We may use your personal information collected within adrianacorderoatelier.com and any affiliated websites and properties to:

  • Communicate with you through email, newsletter, inquiries, comment, messages, and notifications.

  • Provide offers, promotions, services, and informations.

  • Improve the website and the services offered on the website.

  • Conduct and process transactions.

  • Protect the website, content, information, service providers, users, system, and others.

  • For any other purposes for which the information is collected and maintained.

You have the right to:

1. The right to be informed

2. The right of access

3. The right to rectification

4. The right to erasure

5. The right to restrict processing

6. The right to data portability

7. The right to object

8. Rights in relation to automated decision making and profiling.

CHILDREN UNDER THE AGE OF 13

The Website is not intended for use by children under the age of 13. No one under age 13 is allowed to provide personal information or use the public comments section, forums, and messaging. If you are under the age of 13, do not provide any information or make any purchases through the Website. If it is discovered that your children’s personal information has been unknowingly collected, we will delete the information.

If you are concerned that your children’s personal information may have been collected without parental consent, reach out to Info@adrianacorderoatelier.com.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.

We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website.  Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Email & Communications

The Website may use your personal information to contact you with newsletters, marketing or promotional materials and other information.

In compliance with the CAN-SPAM Act, all e-mails sent from the Website will clearly state the sender and recipient. All recipients are allowed to opt-out of certain types of messages or stop all commercial messages from the Website by clicking unsubscribe.

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use reasonable security measures to protect your personal information, we cannot guarantee its absolute security.

The Website has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services that may be linked in this website. You further acknowledge and agree that Adriana Cordero shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

Disclosure

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s asserts and/or business.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Send questions to:

info@adrianacorderoatelier.com

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